ONLINE THERAPY / TELEHEALTH
Amherst Psychology offers appointments online by video, or via phone call. These are often called telehealth sessions. Phone or video sessions are a great way to get mental health support. They make it easier for those living or working in rural or remote areas, people with busy schedules, or with limited transport to access therapy (and some of our assessments services).
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What is telehealth or online therapy?
Counselling sessions can be provided online using our practice management software which features end-to-end encryption, or by phone call. You can access mental health support from the comfort of your own home and avoid the travel time!
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Why choose online therapy sessions?
We have always provided phone and video sessions to clients in rural and remote areas. These sessions enable people to access mental health support regardless of their location and help people maintain their progress with therapy when they are travelling.
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Many clients have found online/video therapy sessions to be easier and more convenient - they save time by not driving to our office, or they can arrange child care for a shorter time period. It also allows clients to continue making progress with therapy if they have a cold or other illness but still feel well enough to attend the session online or by phone from home.
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Are online counselling / therapy sessions effective?
Online consultations are offered by many health professionals including GPs, psychiatrists, even physiotherapists. Regardless of the type of psychological therapy or the format used (in-person, online, phone call), research shows that the relationship between a client and therapist is the most important factor in effective therapy. So, the answer is yes, telehealth is effective!
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What technology do I need?
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You can use your computer, mobile phone or a tablet/iPad for your video sessions. Having a reliable wi-fi signal is important if you don’t want to use your mobile phone data allowance. We will send you a reminder email a few days before each appointment which includes a link that you simply click on to start your session.
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How do I organise therapy sessions/appointments?
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If you're a new client, you can call our office on 9456 0411 or click here to fill in our New Client Enquiry Form. Current clients can book appointments online using the booking portal here on our website.
A few days before your appointment, we'll send you a reminder email. This email includes a link for you to click on at the time of your appointment to join your online session. It’s easy and we are happy to talk you through it or do a “practice run” to make sure you feel ready and you're comfortable with it.